Shipping Policy
MyPawShield Shipping Policy
Thank you for choosing MyPawShield! We are committed to ensuring that your pet's protection and comfort arrive quickly and safely. Please read our shipping policy below to understand our process.
Processing Time:
- Orders are typically processed within 1-3 business days (Monday to Friday, excluding holidays).
- Orders placed over the weekend or during holidays will be processed the following business day.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Methods & Delivery Times: We offer the following shipping options to meet your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- Overnight Shipping: 1 business day (available on select orders)
Rates:International Shipping:
- We are happy to offer international shipping to select countries. Shipping costs and delivery times may vary based on the destination.
- Please note that customers are responsible for any customs duties, taxes, or import fees that may apply for international orders.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package’s progress. Please note that tracking may take up to 24 hours to update once your order is dispatched.
Shipping Delays: While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control (such as weather conditions, high order volume, or customs processing for international orders). We appreciate your patience and understanding in such cases.
Lost or Stolen Packages: MyPawShield is not responsible for lost or stolen packages after they have been delivered. If your order is missing, please contact the carrier directly to file a claim. If you need assistance, feel free to contact us, and we will do our best to assist you.
Incorrect Address: Please double-check your shipping address before completing your order. We are not responsible for packages delivered to incorrect addresses provided by customers. If you notice an error with your shipping address, please contact us immediately at [MyPawShield@gmail.com] to correct it before your order is shipped.
Returns & Exchanges: For more information about returns or exchanges, please visit our [Return Policy] page.
Contact Us: If you have any questions or concerns regarding shipping, please reach out to our customer support team at [MyPawShield@gmail.com] We are here to assist you!
Thank you for choosing MyPawShield – because your pet's protection is our priority.